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Daveosoff.com
Homepage

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E m a i l:
groovinloops@daveosoff.com
dave@daveosoff.com


©2007 Lunengroove Music






Frequently asked Questions

General Questions

  • What is Royalty Free Music? How may I use it in my project? What is a loopset?
  • Who Are You?
  • Do You Do Any Custom Work?
  • Can I Purchase Sound Effects?
  • There are lot’s of loops available on the web, many are free.
       Why should I consider purchasing yours?


    Purchasing / Sales Questions

  • How does your payment and download process work? How long will it take?
       Can I download the music immediately after purchase?
  • What Is the Price of a Loopset?
  • What is your return policy?
  • Is Your Payment Method Secure? How does 2Checkout.com work?


    Licensing Questions

  • What Are The Licensing Terms for your loopsets and individual loops?
  • Can I mix and match elements of different loopsets for one price?
  • Can I Buy Exclusive Rights to a Loop?
  • Can I Use These Loops for Other Media in my company besides the internet?
       What about TV and Radio Usage?
  • Can I Use Your Loops In My Commercial Project?
  • If I Purchase a License, Can I Share These Files With Others?
  • Can I View Or Download Your Licensing Agreement?


    Technical Questions

  • What File Format Will The Downloaded Sound Files Be?
  • I’m Having Trouble Downloading the Files, or other Technical Problems.
       How Can I Contact You?
  • Why Can't I Hear Your Loops When I Click on the "Listen" Button?
  • Why Doesn't Your Site Look Or Behave Properly In My Browser?
  • Why Doesn't My Password Work When I Try to Unzip the Files?
  • Can You Help Me Solve Problems Integrating These Audio Files Into My Project?


    General

    What is Royalty Free Music, and what is a loopset?

    Royalty Free Music is by far the easiest and most cost effective means of incorporating copywritten music into any audio/visual project or presentation. It is widely used by webmasters, multimedia developers, corporate and audio/video professionals in many diverse applications. Very simply, Royalty-Free Music describes a piece of music that you can use as much as you want after paying a one-time license fee, subject to terms outlined in the license. The license and terms of use for our loops can be viewed here.

    A Loopset is a collection of loops and effects created from a single compostion and recording which will provide a specific mood and feel to your project. A typical loopset contains: 1) A main loop used for the main page or introduction (some loopsets contain several main loops of different lengths) 2) Breakdowns, in which certain instruments are removed from the mix, and/or alternate mixes for other sections or webpages 3) Musical and/or sound effects for button pushes, rollovers and the like.


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    Who Are You?

    Dave Osoff is an award winning instrumental artist based in Boston, MA, USA. An independent touring artist, keyboardist and songwriter/composer for over 18 years, Dave's music has been used in productions by The New England Sports Network, United Airlines, The Fuel Network, and Boston Public Access Television, as well as dozens of websites and corporate presentations.

    Dave's instrumental album 'Mosaic', with its innovative mix of contemporary and acid jazz, funk, rock, pop, blues and electronica was awarded '2004 Instrumental Jazz Album of the Year' as well as the track 'Never Enough' as '2004 Instrumental Jazz Song of the Year' by Just Plain Folks, a worldwide community of over 25,000 Songwriters, Recording Artists, Music Publishers, Record Labels and other type of members of the Music Industry.
    İİ Dave has also been previously featured in the internationally distributed Keyboard Magazine, as well as dozens of online and print publications around the US and abroad.

    For a complete bio and more information, click here.

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    Do You Do Any Custom Work?

    Yes. For more info and pricing on custom designed music loops, please call 508-341-5120 or email us. You will have the opportunity to download, review and approve the work prior to purchase.

    We can also adapt, remix or edit existing tracks to a specific length to suit your needs. Rates may vary depending upon the usage, the specific track being edited and the duration of the piece. Please contact us for further details.

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    There are lot’s of loops available on the web, many are free. Why should I consider purchasing yours?

    Just listen!! This is award winning music, played by top musicians from around the USA, many of whom have worked with nationally and internationally known artists. Dave Osoff's music is truly unique, loaded with innovative grooves and instrumentation, and a wider variety of genres than many other companies offer.

    These loops are 100% copyright clean! No worries for you or your client.

    This is also a library that is quickly expanding; new loops and categories will be added on a weekly basis.

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    Can I Purchase Sound Effects?

    Currently the only sound effects we offer are ones specifically included within loopsets. We will be adding a sound effects library in the future.

    If you would like a custom set of effects compiled from the various musical and sound effects included within our many loopsets, send a request to groovinloops@daveosoff.com. Fees will vary depending on usage, tracks used, as well as the duration and the number of effects included within the set. Many of the available effects can be heard in the flash listening demos of each loopset.

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    Purchasing / Sales Questions

    How does your payment and download process work?   How long will it take?   Can I download the music immediately after purchase?

    Yes. Once you’ve completed your credit card transaction you will be automatically sent to download page where you can download your 16-bit, 44kHz WAV files as a ZIP file. The total file sizes range from 3 to 24 MB per set, with most averaging 10-16 MB.

    For our records we require that you enter your name, email address, and the name of the website or multimedia project in which you will be using the loops. After submitting this brief information, you will be given the link to download the files, and the password to unlock your zip files. The information you entered with 2checkout.com during purchase is separate, and you will be receiving an email confirmation of the sale with backup links to this page.

    Your password will be valid for 48 hours. For security reasons, passwords are changed after each sale.

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    What Is the Price of a Loopset?

    The average cost for one complete loopset is $49.99. Prices are based on how many music elements are in the set. We also offer smaller discounted loopsets for 39.99 and 29.99, as well as as single loops for 19.99 and bass 'n' drum loops for 9.99.

    Special package deals are also offered.

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    What is your return policy?

    Due to copyright restrictions and the nature of all digital materials, all sales are final. If you are having difficulty unzipping the files, contact us, and we'll solve the problem.
    If you would like to show a sample to a client before purchasing, please e-mail us at groovinloops@daveosoff.com and we can make mp3s available of the music you would like to try.

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    Is Your Payment Method Secure? How does 2Checkout.com work?

    All online credit card transactions are processed by 2Checkout.com and 128-bit encypted through a Thawte Secure Socket Layer Web Server. You will see a lock in the lower left hand corner of your browser guaranteeing security in your transaction.

    2Checkout.com (2CO), a Better Business Bureau Member company, sells products and services for thousands of businesses worldwide. On selecting 2CO as your method of payment you will be redirected to 2CO's secure servers. 2CO accepts customer orders via Visa, MasterCard, Discover, American Express, Dinners, JCB and debit cards with the Visa and MasterCard.

    Follow the directions on the 2CO site to complete your transaction. Once payment is confirmed you will be redirected back to the Groovinloops site, to a page with information and passwords to download and unlock your loops. Delays may be caused when fraud prevention investigate suspicious orders.

    2Checkout.com, Inc. (2CO) is the online distribution center for over 300,000 tangible or digital products and services.

    Established in 1999 and headquartered in Columbus, Ohio, 2CO provides turnkey e-commerce solutions to thousands of business customers around the world. 2CO's proprietary technology supports back-office functions including financial reporting, tracking, fraud prevention, affiliate tracking, customer service and sales tracking.

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    Licensing Questions

    What Are the Licensing Terms For Your Loopsets and Individual Loops?
    Your purchase grants you a 100 year, non-exclusive, non-broadcast license for that specific loop or loopset. That means you can use the music for 100 years for any purpose except radio and TV broadcasts. The full license agreement and list of acceptable uses can be seen here.

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    Can I mix and match elements of different loopsets for one price?

    Generally no. You will have to purchase licenses for both packages. However, if you have a specific request, you may contact us at groovinloops@daveosoff.com and we'll let you know. Fees will vary depending on usage, tracks used and duration.

    If you would like a custom set of effects compiled from the various musical and sound effects included within our many loopsets, send a request to groovinloops@daveosoff.com. Once again, fees will vary.

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    Can I Buy Exclusive Rights to a Loop?

    Yes. You may purchase a permanent, exclusive Internet license for any loop in the Groovinloops Music Library for $1799.99. Upon purchase, that loop will be permanently removed from the library, BUT other companies may already own a non-exclusive license for that loop.

    Another option is to have Dave Osoff create a Custom Loopset for you and then purchase a permanent license for that loopset. Contact us for more information and pricing on custom loops.

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    Can I Use These Loops for Other Media in my company besides the internet?
    What about TV and Radio Usage?

    Our license covers all non-exclusive, non-broadcast usage. Accepted uses include Powerpoint sales presentations, industry trade shows, training and corporate videos, telephone on-hold (subject to certain restrictions) and/or anything else that is not broadcast on radio or TV. The License Agreement lists the various uses and terms of use in detail.

    TV and radio broadcast licenses are sold separately. For a quote, e-mail us at groovinloops@daveosoff.com.

    or call 508-341-5120.

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    Can I Use Your Loops In My Commercial Project?

    Yes, but only for non-broadcast projects. TV and radio usage requires a separate license. Our standard license covers up to 5000 units sold. Beyond that, you will need to purchase a mass production license. Contact us for more info. Also it is standard practice to list in your credits as "Music by Dave Osoff".

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    If I Purchase a License, Can I Share These Files With Others?

    No. All Groovinloops music is copyrighted material subject to the terms outlined in the License Agreement. It cannot be shared, copied or distributed with others beyond the extent of your media project.

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    Can I View Or Download Your Licensing Agreement?

    Absolutely. Click here.

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    Technical Questions

    What File Format Will The Downloaded Sound Files Be?

    All Groovinloops music is delivered as CD quality WAV files (16 bit/44kHz) in a zipped folder. Other file formats such as aif are available upon request. MP3 format is not recommended for loops, but is widely ued for full length tracks, and any other music not requiring seemless looping.

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    I’m Having Trouble Downloading the Files, or other Technical Problems. How Can I Contact You?

    After your transaction is complete you will be forwarded to a page with information and links to downloaded your files. This page will include a direct link to the files, as well as the password required to unzip the files. An e-mail with a back-up link will also be sent in case you have trouble downloading your music from our site. For further assistance, you can e-mail us at groovinloops@daveosoff.com or call us at 508-341-5120 10AM-8PM EST.

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    Why Can't I Hear Your Loops When I Click on the "Listen" Button?

    You will need Flash Player 5 or higher to view/listen to these movies. You can download a free player here.

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    Why Doesn't Your Site Look Or Behave Properly In My Browser?

    This website has so far been tested for use with Internet Explorer 5x and 6x (MAC, PC), Netscape (MAC, PC), Firefox (MAC, PC) and Safari (OS x 10.3). The only known issues are with MAC Internet Explorer 5x, which seems to have a bug that randomly extends certain active text links to areas far beyond the text itself.

    This is presenting a problem on the homepage with the "Featured Loop", the "Next Page Link" and some others on the site. MAC users, Firefox and Safari are recommended. Please inform us of any problems you are experiencing and we will look into it promptly.

    Remember, Flash 5 or higher is required to view the movies, audio demos and slideshows.

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    Why Doesn't My Password Work When I Try to Unzip the Files?

    All passwords have been tested with their respective files. Sometimes copy-paste doesn't work properly when copying from a web page or pdf file. Try typing in the password manually if there is a problem. Also sometimes the number keys on the right side of the keyboard don't act the same as the number keys above the letters on the keyboard. Also make sure all letters are lower case, and be sure to type in zero for "0" and the letter o for "o"

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    Can You Help Me Solve Problems Integrating These Audio Files Into My Project?
    Do you offer any tutorials in flash sound or web music?


    Yes. We will soon be posting links to several online sound/flash tutorials as well as some basic commonly used html and java script code for audio use on the web. Check back or contact us for more info. Also, please contact us with any further questions and we will be happy to help. For further assistance, you can e-mail us at groovinloops@daveosoff.com or call us at 508-341-5120 10AM-8PM EST.

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